Application Solution Analyst/Designer

Task:
-   Consulting in Application Management for Middle Office Sales & Trading
-   Packaging Client Software for Middle Office applications for Windows 10
-   Production, delivery and update of IT documentation for the in-scope managed application/services - used tools to create the documentation are Microsoft World / PDF the initial documentation already in place + discussions with the Project team for any discrepancy or major differences to be updated. In many cases the consultant might not update the documentation but only follow up on the experts who can document these updates
-   Create best practise documentation - used tools to create the documentation are Microsoft World / PDF based on his activities the consultant has to document the best practice he used to overcome / solve any issues he faces
-   Communicate and coordinate task with relevant stakeholders (users, partner resolver groups, internal process stakeholder)
-   Analyze application management life cycle and identify any area of improvement for Uniper Processes practiced within the Application management life cycle for applications in scope (i.e. Incident Management, Change management, Problem Management) but no steering regarding the implementation of improvements
-   Consult the Application Managers in Incidents, requests and identifying resolution path and take the needed actions to achieve the solution for the Business users supported by Sales and Trading
-   Communicate and coordinate task with relevant stakeholders (users, partner resolver groups, internal process stakeholder) - Mainly Operational tasks coordination - for example coordinate the downtime for a specific business service and communicate the agreed time and coordinate the activities related to the DC Exit project for example coordinating the decommissioning of old servers and time plans for it