Uniper

IT Consultant

Posted Apr 6, 2022
Project ID: UNEPJP00004816
Location
Düsseldorf
Hours/week
40 hrs/week
Timeline
8 months
Starts: Apr 18, 2022
Ends: Dec 31, 2022
Payrate range
Unknown
Application Deadline: Apr 8, 2022 2:30 PM

Task description 

The scope of services includes the following tasks, which are performed independently:

- Signature (Adobe Sign) Consultant description
User management:
- Management of user access and permissions in Adobe Sign.
- Responding to email questions and SNow tickets, providing professional consultation as third level support for users
- Provide training to enable business users to migrate their webforms to Adobe Sign. For that purpose training material needs to be created. The basis for this will be provided by Adobe with their Adobe Sign online documentation and as well the consultants own knowledge and experience. Training material will be signed off by Uniper before a first training will be conducted.
On average we expect one training session per week, only remotely. English is mandatory and German would be a big bonus for us.
- Capture common issues and questions and use to update/improve training and Signature community material on Ping (Intranet) and Teams. Uniper will sign off the updates.
- Provide professional consultation for the migration of webforms as well as performing migration activities. Requirements for this will be provided from process owners and application managers. Uniper will provide an ordering process for internal users and based those orders the consultant can start. After this has been delivered Uniper will sign off the delivered work.
Communication related:
- Create, maintain and actively promote the Signature Teams community to internal stakeholders via E-Mail, Intranet, Teams-Meetings, during training sessions and in Teams Group discussions.
- Create, maintain and actively promote the Signature Teams community.

Uniper provides all necessary information, access to the systems and requirements in advance.

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