Uniper

Application Manager

Posted Sep 24, 2021
Project ID: UNEPJP00004351
Location
Düsseldorf
Hours/week
40 hrs/week
Timeline
9 months
Starts: Oct 1, 2021
Ends: Jun 30, 2022
Payrate range
Unknown

Task description

 

The scope of services includes the following tasks, which are performed independently:

- Consultation with regard to Technical Solutions most suitable for Uniper's SAP HR BW system based on business requirements which are requested via ServiceNow (SNOW) or SAP Solution Manager from the business. Clarification of the requirements can be conducted with the business using O365 tools. All solutions will be signed off by Uniper business.
- Managing new or changed solutions from SAP and non-SAP source systems into BW and providing new as well as enhancing current business reporting using SAP Technologies based on business requirements which are requested via ServiceNow (SNOW) or SAP Solution Manager. Clarification of the requirements can be conducted with the business using O365 tools. Consulting the external partners of Uniper for the implementation of these changes. All solutions will be signed off by Uniper business; frequency: irregular, depending on business demand.
- Provision of professional advice and guidance to offshore teams to supplement and enhance business functional requirements using SAP BW technologies based on previous experience in SAP industry, standard best practices and the offshore team's inefficiencies. Provision of advice to Uniper IT Application Management for consideration via O365 tools and ever ongoing process.
- Service Management - using ServiceNow (SNOW) application to initiate SAP BW system changes for BASIS team implementation. These changes will be the recommendation given from SAP's Early Watch reports, via SAP OSS Note ticketing system only. Managing the change in the SNOW system: administering: creating & closing the tickets, also agreeing time windows for implementing this change in agreement with Uniper business and DXC technology. All changes are implemented and tested by DXC Technology.
- HR BW System Application Management - managing the tasks for Application Management using MS Sharepoint and in places MS DevOps.
- Cloud Management - using Microsoft Azure Portal - monitor Uniper's SAP BW system is running optimally by viewing statistics provided by MS Azure about how the system is performing. Present any recommendations or areas of concern to Uniper Application Management who will consult with HACT (Uniper Hosting and Cloud Technology) team for implementation
- Conducting maintenance and upgrades by reviewing SAP Early Watch Reports (EWAs) of the BW system. Providing recommendations based on these reports to keep the system running optimally and not running out of maintenance for its software / infrastructure. Consulting SAP regarding implementation of patches / upgrades / security notes using SAP's OSS ticketing system. Provide all recommendations to Uniper Application Manager whose responsibility is to consult with DXC Technology for implementation.
- Data Sources & Targets - managing the Data sources (SAP and non-SAP) being extracted to the BW system and Data Targets (Qliksense, SAP BO, SAP SAC, Global SAP BW) which retrieve data from the BW system. This includes checking that the BW system is extracting data optimally from source systems and there are no conflicts with other BI systems extracting the same data. Manage data targets by analyzing the data being extracted out of the BW system, if it is being extracted optimally and informing the system owners of these target systems in case of any areas of concern - provide all of these using O365 tools.

Uniper provides all necessary information, access to the systems and requirements in advance

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