Uniper

Technical Analyst (ITSM)

Posted Apr 25, 2022
Project ID: UNEPJP00004919
Location
Düsseldorf
Hours/week
32 hrs/week
Timeline
7 months
Starts: May 16, 2022
Ends: Dec 31, 2022
Payrate range
Unknown
Application Deadline: May 3, 2022 12:00 PM

Task description

The scope of services includes the following tasks, which are performed independently:
 

  • Execute the current Algo Trading Application Management (ITSM) process in order to improve it. Implement these process improvements by executing the related small size project tasks.
  • Identify and maximize the synergies between stakeholders by documenting these for transparency.
  • Prepare decision making documents for Uniper with proposals to improve the current Incident & Change Management process for Algo Trading applications with a transfer to DevOps process model in combination with ITSM.
  • In the case of project-related decisions by Uniper during this transfer, prepare decision documents with the resulting potential solutions and improved process parts. Present the results to Uniper for a sign off.
  • For the tasks out of the above mentioned projects & initiatives develop and document a solution outline, create a timeline and implement them within related small size projects.
  • Prepare and conduct weekly online workshops (1-2h hours per week in an approx. 2-10 person team) with the application team during the transfer during 2022 to the DevOps model / the improved processes.
  • Document task results in MS Office, upload it to dedicated AM sharepoints and/or dedicated tools so that then Uniper could sign-off the relevant documents.



Uniper will provide all necessary information (project and application documentation, business concepts, process documents), access to the systems (MS Office, Sharepoint, SNOW) and requirements in advance.

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