Uniper

Technical Writer for Documentation and Training videos of a new IT System

Posted Mar 13, 2020
Project ID: UNEPJP00002811
Hours/week
20 hrs/week
Timeline
9 months
Starts: Mar 16, 2020
Ends: Dec 31, 2020
Payrate range
Unknown

Tasks:

-   Create system documentation for service operations and archive in the enterprise architecture management

-   Create knowledge base articles and stories for help desk

-   Create the Run Book, the day-to-day advise on how to operate the designated application

-   User Manual to advise end user (typically technical skilled people) in how to use the new solution

-   Training videos to support end users in how to use the new application

-   All deliverables need to be created as Word/PDF and Web pages using our internal communications portal

-   All written deliverables need to be created in English language, all videos in German and English

Location: Düsseldorf All genders are welcome!

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